1. |
Enter the full street
address of the member, including street number, street name, city
and state. Abbreviations such as DR and ST are allowed and capital
letters are not required. |
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2. |
Enter the nearest
intersection using "&" or "AND" to separate the streets.
Include city and state. |
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3. |
Enter the zip code only to
search from the center of the member's zip code. |
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4. |
Enter City and State only
to search for a particular city. If the city is not found, try a
larger city adjacent to the member's city or the Zip Code of the
member. |
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5. |
When conducting a search
regarding a specific provider (i.e., hospital) while under the
facility search screen, use as few characters as possible to
broaden the search. For example, if you are searching for detailed
information regarding "Yale New Haven Hospital," type "Yale" in the
facility searches area rather than "Yale New Haven Hospital." |
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6. |
ValueSelect provider
search tips: ValueSelect Providers are in network providers
who have received advanced training in specific areas of clinical
specialty. They provide quality outpatient treatment according to
proven Best Practice standards. ValueOptions creates partnering
relationships with ValueSelect Providers in order to offer the
highest standard of clinical and administrative services to our
members. |
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7. |
ValueSelect Facility
search tips: ValueSelect Facilities are in network
facilities identified through ValueOptions' quality, network, and
utilization management functions as meeting excellent standards of
clinical and administrative services. ValueOptions creates
partnering relationships with ValueSelect facilities to promote
quality services for our members. |
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