MemberConnect

MemberConnect is a Beacon Health Options' Web Site

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Beacon makes every effort to maintain accurate and up-to-date information. However, changes can occur at any time. The practice locations at which the provider/facility will see members is self-reported and verified during the initial credentialing process and every three years, as required by applicable state law or as frequently as the providers submits.

The provider's hospital affiliations listed here may not be in-network with your plan.For mental health and substance abuse services contact Beacon Health Options to confirm that the hospital and program listed are in-network, or check the facility search within ReferralConnect.

The information provided on the Beacon site, including, but not limited to, articles and other general information, is for informational purposes only and should not be treated as medical, psychiatric, psychological or behavioral health care advice. Nothing contained on the Beacon site is intended to be used for medical diagnosis or treatment or as a substitute for consultation with a qualified health care professional.

Contact VOC
If you have an administrative question or inquiry regarding eligibility, benefit coverage or any other matter relating to the VOC MHSA or EAP benefit plans, you may telephone our Customer Service Department at 1-800-228-1286 or call the telephone number listed in your Combined Evidence of Coverage and Disclosure Form. Our Customer Service staff will work with you to resolve the matter.

Language Assistance
IMPORTANT: You can get an interpreter at no cost to talk to your doctor or health plan. To get an interpreter or to ask about written information in (your language), first call your health plan's phone number at 1-800-228-1286. Someone who speaks (your language) can help you. If you need more help, call the HMO Help Center at 1-888-466-2219. Members are entitled to full and equal access to covered services, including members with disabilities as required under the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Beacon se esfuerza al maximo para mantener informacion precisa y actualizada. No obstante, pueden ocurrir cambios en cualquier momento. Los consultorios donde el proveedor/centro vera a los afiliados se informan individualmente y se verifican durante el proceso inicial de otorgamiento de credenciales y cada tres anos, segun lo exigen las leyes estatales correspondientes o con la frecuencia con la que los proveedores presenten esta informacion.

La informacion proporcionada en el sitio web de Beacon, incluidos entre otros, articulos y otra informacion general, se ofrece con fines informativos solamente y no debe considerarse como asesoramiento de atencion medica, psiquiatrica, psicologica o de salud mental. Ningunos de los contenidos del sitio web de Beacon se ofrece para ser usado con fines de diagnostico o tratamiento medico ni en lugar de la consulta con un profesional de atencion medica calificado.

Comuniquese con VOC
Si tiene una pregunta o consulta administrativa con respecto a la elegibilidad, cobertura de beneficios o cualquier otro asunto relacionado con los planes de beneficios EAP o MHSA de VOC, puede comunicarse telefonicamente con nuestro departamento de atencion al cliente, al 1-800-228-1286 o llamar al numero de telefono que se incluye en su Formulario combinado de divulgacion y evidencia de cobertura. Nuestro personal de atencion al cliente trabajara con usted para resolver el asunto.

Asistencia de idiomas
IMPORTANTE: Puede obtener, gratuitamente, un interprete para comunicarse con su medico o plan de salud. Para recibir los servicios de un interprete o para consultar sobre informacion escrita en (su idioma), llame primero al numero telefonico del plan de salud al 1-800-228-1286. Alguien que habla (su idioma) podra ayudarlo. Si necesita mas asistencia, llame al centro de ayuda de la HMO al 1-888-466-2219.

Los afiliados tienen derecho al acceso total y equitativo a los servicios cubiertos, incluidos los afiliados con discapacidades segun lo exige la Ley de Estadounidenses con Discapacidades (Americans with Disabilities Act) de 1990 y la seccion 504 de la Ley de Rehabilitacion (Rehabilitation Act) de 1973.

 

MemberConnect is a Beacon Health Options' Web Site © 2016 Beacon Health Options ReferralConnect v12.11.2015

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