Contact Us
 
Need help with a Technical problem?
For assistance with any technical problems (such as connecting to or accessing the site) please call our e-Support Help Line at 888-247-9311 during business hours Monday through Friday 8am - 6pm ET or you can email an Applications Support Specialist at:
e-SupportServices@carelon.com
 
Need help with an Eligibility or Claims question?
For help with problems related to eligibility or claims status, please call the toll free number listed in the members benefit package.