ValueOptions® On Track Outcomes Program

The ValueOptions® On Track program is a client-centered outcomes informed care program.  The goal of On Track is to provide clinicians with state of the art, easy-to-use tools that promote improved client outcomes. On Track is designed to support clinicians as they help their clients achieve their goals.  ValueOptions® clinicians may use On Track for all of their EAP, commercially insured or private pay clients, including, if they choose, those clients who are not ValueOptions® members!

Participating in On Track

Individual clinicians with access to the ValueOptions®  ProviderConnect web portal can access the On Track tools by clicking on the program links after they have logged into ProviderConnect at: https://www.valueoptions.com/pc/eProvider/providerLogin.do.  If you are not yet a ProviderConnect user, just click on the “Register” button on the login page to become a new user.  The first time you use On Track you will be asked to confirm key information used by On Track before being connected to the On Track forms and tools.

Once connected to the ProviderConnect home page, simply click on the link to “View my Outcomes with On Track” under the “Clinical Support Tools” heading, then click on the icon labeled “Print an On Track Outcomes Client Feedback Form” to activate your On Track Toolkit and print your personalized On Track questionnaires.

Note: Group practices and group practice administrators will not be able to access On Track through ProviderConnect and should send an email to OnTrackOutcomes@valueoptions.com for information about how to begin using On Track.

Note: The ValueOptions® On Track Outcomes program does not make recommendations or decisions about appropriate clinical care or service. Any questionnaires, reports, guidelines and other material related to this program are intended as an informational aid to network clinicians. They do not substitute for or limit in any way the use of other resources and the provider's own professional judgment in the delivery of counseling services.