The How-To Resources page lists video tutorials which help providers navigate and perform tasks needed in order to successfully do business with ValueOptions.
Disclaimer: Please note these tutorials cover ProviderConnect® functionality available for our national commercial contracts. ProviderConnect may look different and contain different and/or additional functionality based on individual network-specific contract need. Therefore some functions may not be available or may look different for your specific contract.
- How do I Access and Navigate ProviderConnect?
- How do I Navigate the ProviderConnect Message Center and Submit an Inquiry?
- How do I Access and Navigate the Provider Section of ValueOptions.com?
- How do I Access Archived Webinar Recordings and Locate a Listing of Upcoming Webinars?
- How do I View a Member’s Eligibility?
- How do I View and Submit an Authorization?
- How do I Submit an Inpatient or Higher Level of Care Request?
- How do I Submit a Psych Testing Request?
- How do I Retrieve and Respond to a Request for Additional Clinical Information?
- How do I View and Enter a Member’s Claim Information through Direct Claim Submission?
- How do I Submit Claim Batch Files?
- How do I View and Print my Provider Summary Vouchers (PSVs)?
- How do I Complete and Submit my Recredentialing Provider Data Sheet?