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For Providers: Education

» Level of Care Criteria
» Service Package Services
» 2008 FPL Guidelines
» Deficit Reduction Act
» Provider Compliance

PROVIDER ALERTS

2008
» 07/10/08:	RDM: UM Guidelines
» 04/04/08:	NPI Alert from EDI
» 03/27/08:	Copay Provider Alert
» 03/11/08:	Prescribing Providers
» 02/07/08:	Tamper-resistant Prescription Pads
» 01/14/08:	Medicaider Enrollment Software

2007
» 12/05/07:	PaySPAN – Claims Checks Electronic Funds Transfer (EFT)
» 11/14/07:	Service Package 5 effective December 1st
» 08/03/07:	September 1, 2007 UA Changes
» 03/27/07:	Medicare Benefit Coordination for Chemical Dependency & Substance Abuse
» 02/15/07:	NorthStar Services for Members with CHIP
» 01/30/07:	Sharon Birmingham to Assist Members
» 01/29/07:	Updated UA & Financial Assessment Forms
» 01/17/07:	Uniform Assessment - Change in Early Request

2006
» 10/20/06:	New Billing Requirement
» 08/31/06:	Individual Provider Alert MRPDDA
» 08/21/06:	Precert Penalyton PSV
» 07/24/06:	LPCs and Medicare Members
» 06/20/06:	Skills Training & Development - Group
» 05/16/06:	Medicare Recoupment Letters
» 04/27/06:	New Financial Assessment Tool
» 04/26/06:	Prescription Pads for 340B
» 04/21/06:	H2011 - Outpatient Crisis
» 04/17/06:	Residential Claims
» 04/15/05:	Registration for Encrypted Email
» 04/11/05:	Recertification of Indigent Enrollees in NorthSTAR
» 09/10/04:	Clinical Eligibility and Authorization

EDUCATIONAL/TRAININGS

» Adult Texas Recommended Assessment Guidelines
» Against the Odds 1 on 1 Mentoring Program
» C & A Patient Family Education
» Care First
» Child and Adolescent Texas Recommended Assessment Guidelines
» Claims Submission Tips
» CYT Material (Spanish)
» Facts about the 340B Pharmacy Program (En Español)
» Financial Eligibility Process Summary
» MHMR Service Crosswalk
» NorthSTAR Death Report Workflow
» NorthSTAR News: Quarterly Provider Newsletter
» Pharmacy Manual
» Pharmacy Tips
» SIGBA Account Information and Usage
» Spotlight Article: Gateway Foundation
» 340B Training Presentation
» 340B Informational Flyer/Poster (En Español)
» 340B Flow
» TIMA Information
» UTMB Contract Staff Responsibilities
» UTMB's 2008 Holiday Schedule

SPN (SPECIALTY PROVIDER NETWORK) MONTHLY MEETINGS

Make plans to attend a monthly SPN or CD meeting at ValueOptions NorthSTAR Service Center. Our meetings include key administrative updates and information on new initiatives. These meetings are a great opportunity for you and your staff to learn and get to know our team. The SPN meetings are the 1st Thursday of each month and the CD Provider meetings are the 3rd Thursday of each month, both are held at 9:30am.

An overview and subsequent updates to of the 340B program will be included in upcoming meeting. Be sure to have appropriate staff attending to take advantage of key information offered by ValueOptions staff experts on the new 340B Pharmacy Program. These trainings will include key information and tools specifically created for you and your staff to have a smooth transition. Please take advantage of this opportunity to learn about the 340B program and how it will be impacting your clinic in the near future. Additional training will be available as needed.

If you have specific 340B program questions, please reference the Facts sheet above. If you have questions not answered on this sheet, please call Provider Relations at, 972-906-2875.