ValueOptions®' Northeast Service Center Earns NCQA Full Accreditation
Managed Behavioral Health Organization Recognized for Excellence in Continuous Quality Improvement
Troy, N.Y. - June 26, 2007
ValueOptions, Inc., the nation's largest independent behavioral health care company, has received a three-year, Full Accreditation for its Northeast Service Center in Troy, N.Y., from the National Committee for Quality Assurance (NCQA). It is the third consecutive Full Accreditation earned by the Center.
Full Accreditation is granted by NCQA to the Northeast Service Center for having excellent programs for continuous quality improvement and for meeting NCQA's rigorous standards. NCQA evaluates how managed behavioral health organizations (MBHOs) deliver the highest quality of care to their members. It looks at the MBHO's accessibility of services, preventive behavioral health care initiatives, provider credentialing and quality improvement.
"ValueOptions prides itself on superior clinical care and customer service," said Dr. Hal Levine, Chief Medical Officer for ValueOptions. "We are certain that moving forward, this accreditation will only help us to continue to maintain our high standards for those we serve."
"ValueOptions' MBHO Accreditation is proof that it's an organization which works hard to coordinate care, ensure access and provide good customer support for members," said Margaret E. O'Kane, NCQA President. "It's a sign that ValueOptions is focused on improving the behavioral health of its members."
ValueOptions' Northeast Service Center opened in 1992. The Center's NCQA accreditation runs from May 14, 2007 through May 14, 2010.
About NCQA
NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral health care organizations (MBHOs), preferred provider organizations, new health plans, physician organizations, credentials verification organizations, disease management programs and other health related programs.
NCQA reviews include rigorous on-site and off-site evaluations conducted by a team of physicians and managed care experts. A national oversight committee of physicians and behavioral health providers analyzes the team's findings and assigns an accreditation level based on the MBHO's performance compared to NCQA standards.
NCQA Accreditation standards are intended to help organizations achieve the highest level of performance possible, reduce patient risk for untoward outcomes, and create an environment of continuous improvement.