Compliance
It is the policy of ValueOptions to comply with all local, state, and federal laws governing its operations; to conduct its affairs in keeping with the moral, legal and ethical standards of our industry; and to support the government's efforts to reduce healthcare fraud and abuse. The ValueOptions Corporate Compliance Program establishes a culture within the organization that promotes prevention, detection, and resolution of instances of conduct that do not conform to federal and state law, and federal, state, and private payor health care program requirements. Agents, subcontractors, vendors, and consultants who represent the company are expected to adhere to the Compliance Program. For more information, please read the Agent and Vendor Compliance Program Notification in its entirety.
ValueOptions is also a HIPAA-compliant organization. The links below provide additional information regarding submitting electronic HIPAA transactions to ValueOptions.
- HIPAA Advisory
- How to Submit Electronic Claims in HIPAA 837 Format
- Behavioral Health Revenue Codes Approved by NUBC (PDF)
Resources
- How to Send Secure E-mail to ValueOptions Employees (PDF)
- EDI Claims Link for Windows® 3.2 (Application)
- EDI Claims Link for Windows® 3.1 User's Manual (PDF)
- EDI Claims Link for Windows® 3.1 Quick Start Guide
- 270/271 Companion Guide (PDF)
- 276/277 Companion Guide (PDF)
- 278 Companion Guide (PDF)
- 820 Companion Guide (PDF)
- 834 Companion Guide (PDF)
- 835 Companion Guide (PDF)
- 837 Companion Guide (PDF)
- 837 Professional Implementation Guide
- 837 Institutional Implementation Guide
- ETS (Electronic Transport System) Electronic Data Exchange Overview (PDF)
- Special Billing Instructions
- Where to Learn More About HIPAA
Contact Information If you need technical assistance, please contact us at (888) 247-9311 (choose option 3).