News Archive
- New Streamlined Clinical Document Submission Fax Number and Address Information (PDF)
- Important Changes in Authorization Process
- Important Update: Commonwealth of Virginia Moves to Use of Alternate Member Identification Numbers (PDF)
- Agent Vendor Notification (PDF)
ValueOptions has established a single fax number and mailing address that you can use to sumbmit clinical authorization requests. read more...
Effective 2005, ValueOptions will deploy a new internal clinical system application: CareConnect. CareConnect is designed to streamline and standardize our authorization process as well as enhance data collection for outcomes measurement. read more…
The Commonwealth of Virginia will begin using alternate member identification numbers instead of social security numbers beginning July 1, 2005 for members enrolled in the COVA Care plan. read more…
It is the policy of ValueOptions (VO) to comply with all local, state, and federal laws governing its operations; to conduct its affairs in keeping with the moral, legal and ethical standards of our industry; and to support the government's efforts to reduce healthcare fraud and abuse. read more…