Contact Us
Member Contacts
If you are covered under a ValueOptions employee benefit plan or receive services from ValueOptions as part of a publicly-funded program and you need to contact us, you can reach us in a variety of ways:
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For Medicaid recipients or those people who receive services through one of our state or local publicly-funded programs, one of the links below will help you find the appropriate contact information:
- Maricopa County Regional Behavioral Health Authority
- La Autoridad Regional de Salud Mental del Condado de Maricopa
- Colorado Health Networks
- Connecticut Behavioral Health Partnership
- Florida Health Partners
- Massachusetts Behavioral Health Partnership
- ValueOptions New Jersey
- ValueOptions New Mexico
- Value Behavioral Health of Pennsylvania
- ValueOptions NorthSTAR
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For members (employees or their beneficiaries) who enroll in a ValueOptions-sponsored mental health benefit plan or employee assistance plan through your employer, please contact us by calling the toll-free number provided to you by your employer.
This specific toll-free number is typically found on the membership identification card or other informational items (brochures, posters, etc.) supplied by your employer or medical health plan.
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If you are still having trouble finding contact information, you may also contact us at (866) 477-8208.
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Finally, you can also contact us online through MemberConnect, our secure online portal for customer service. In addition to contacting us, you can complete a variety of administrative transactions online. It‘s convenient and secure! If you are visiting MemberConnect for the first time, you will need to register first. However, if you are a return visitor, simply log-in and submit an inquiry from the benefits, eligibility, authorization or claim status screen! Our Customer Service professionals will respond to you within 5 business days.
